Privacy Policy
Last updated: January 2026
Clarity Assessment ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at mattifour.com and use our property cleaning assessment platform.
1. Information We Collect
We collect information in the following ways:
Information You Provide Directly
- Contact forms and inquiries: When you submit a property assessment request, contact form, or inquiry, we collect your name, email address, phone number, property type, location, and details about your cleaning needs and maintenance history.
- Assessment responses: Information you provide during our diagnostic journey, including property condition descriptions, climate zone, building age, and maintenance practices.
- Communication data: Email messages, phone call records, and correspondence you initiate with us.
Information Collected Automatically
- Website usage data: We may use analytics tools to collect information about your browsing behaviour, including pages visited, time spent, referral sources, and device type.
- Cookies and similar technologies: We use cookies to enhance your experience, remember your preferences, and understand how you interact with our site. You can control cookie settings through your browser.
- Technical data: IP address, browser type, operating system, and approximate location (derived from IP address).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our property assessment service and tailored cleaning recommendations.
- To respond to your inquiries, requests, and customer service needs.
- To send you relevant information about our services, updates, and educational content related to property maintenance (with your consent where required).
- To understand how our website and assessment platform are used and to optimise user experience.
- To comply with legal obligations and protect our rights and safety.
- To prevent fraud, abuse, and security incidents.
- To create anonymised, aggregated data for research and improvement purposes.
3. Sharing Your Information
We do not sell your personal data. We may share your information in the following limited circumstances:
- Service providers: We may share data with third-party service providers who assist us in operating our website, conducting analytics, sending communications, and providing customer support. These providers are contractually obligated to use your data only as necessary to provide these services.
- Legal compliance: We may disclose information if required by law, court order, or government request, or to protect our legal rights and the safety of our users.
- Business transfers: If Clarity Assessment is acquired, merged, or dissolved, your information may be transferred as part of that transaction.
We do not share your personal information with third parties for their own marketing purposes without your explicit consent.
4. Data Retention
We retain your personal data for as long as necessary to provide our services, fulfil the purposes outlined in this policy, and comply with legal obligations. Typically:
- Assessment inquiry data is retained for 24 months to support service delivery and improvement.
- Communication records are retained for 12 months unless longer retention is required by law.
- Analytics and usage data are retained for 13 months.
- You may request deletion of your data at any time, subject to legal retention requirements.
5. Your Privacy Rights
As a user in Germany and the European Union, you have the following rights under the General Data Protection Regulation (GDPR):
- Right of access: You may request a copy of the personal data we hold about you.
- Right to rectification: You may request that we correct inaccurate or incomplete data.
- Right to erasure: You may request deletion of your data, subject to certain exceptions.
- Right to restrict processing: You may request that we limit how we use your data.
- Right to data portability: You may request your data in a structured, commonly used format.
- Right to object: You may object to certain types of processing, including direct marketing.
- Right to withdraw consent: Where we rely on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and user experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.
- Essential cookies: Required for basic site functionality (e.g., form submission, navigation).
- Analytics cookies: Help us understand user behaviour and improve our platform.
- Preference cookies: Remember your choices and settings.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website. We do not use cookies for targeted advertising without your consent.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption, secure server infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services before providing your information.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a minor without parental consent, we will delete it promptly.
10. International Data Transfers
Clarity Assessment is based in Berlin, Germany. Your data is processed and stored within the European Union in compliance with GDPR. If we transfer data outside the EU, we do so only with appropriate safeguards and legal mechanisms in place.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last updated" date at the top of this page and, where required, by sending you an email notification. Your continued use of our website after changes become effective constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your data, please contact us:
If you are not satisfied with our response to a privacy concern, you also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.